Delete your account
Last updated: 17 July 2026
You can delete your JibJib account and all associated data at any time. There are two ways to do it, depending on whether you still have the app installed.
Option 1 — In the app (instant)
This is the fastest way and works right away:
- Open JibJib
- Go to Settings → Account → Delete Account
- Confirm the deletion
Your account is deleted immediately. There's no waiting period.
Option 2 — By email (no app required)
If you no longer have the app installed, or can't access it, you can request deletion by email instead. Because JibJib doesn't use passwords or email logins — you sign in with a device-linked profile or Apple ID — we can't verify an account through a web form the way a traditional login-based app would. Instead, email us and we'll locate and delete your account manually.
To help us find your account, please include in your email:
- The display name you used in the app
- Roughly when you started using JibJib
- The device and OS you used it on
We'll confirm the deletion by email, typically within a few business days.
What gets deleted
Deleting your account permanently removes:
- Your profile and display name
- Your shopping list, items, categories, and quantities
- Photos and messages you added to items
- Your shopping trip history
- Your push notification token
If you're paired with a partner, deleting your account also ends the pairing. Your partner keeps their own list going forward, but loses access to the list you shared together.
This action cannot be undone.
Learn more
See our Privacy Policy for full details on what we collect and why.